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Zoom Etiquette 101

News Center

Zoom Etiquette 101

Posted April 27, 2020 by Tiffany Cordon
Two students wearing face masks walks on Cal State Fullerton campus promenade

Photo by Matt Gush

Zoom has become the application we use the most for classes and meetings since the transition to virtual learning started. While video calling is an easy task, there are certain rules that should be followed in order to be courteous to all participants and the host. As students, we understand the importance of being respectful of our professors and especially of prospective employers. Here are a few tips according to Psychology Today when it comes to Zoom etiquette:

Mute your mic

For most of our classes, professors mute all participants before they enter the classroom. When this is not the case, it is important to make sure you mute your mic for no background distractions. Participants should be able to fully engage in the lecture/meeting while it is taking place, and you can always unmute yourself when you are adding to the discussion. 

*Special Tip: If you want to briefly unmute yourself while on a Zoom call, you don’t have to select “unmute,” all you need to do is hit the space bar while you want to speak. Once you stop pressing the space bar, you will again be muted.

Consider your video background

While there is no judgment for waking up to your 8 a.m. class right out of bed, there are certain guidelines that should be followed when your camera is on. If you are eating, talking to someone else or have an inappropriate background, it would be a wise choice to not have your video on. Lighting is important as well when video is required as it allows all participants to see you clearly. Be courteous and promote a productive environment versus being a distraction. 

Close your applications

By closing all of your open applications (this includes Instagram, Facebook, etc.).  and focusing on your Zoom call, your video connection will greatly improve and assure you get all of the information.

Consider a headset

A headset provides better audio on your end and enhances your hearing capabilities. This will be especially helpful during discussion meetings, open forums and while presenting during a lecture. 

Let others know you are done

Even if it is through a virtual setting, saying “I am finished” or “Thank you” after you finish your commentary is key to a fluid Zoom call. The other participants will be able to give their input and continue the meeting agenda without fear of cutting you off.

Utilize the additional features

The “Chat” feature allows you to add commentary or questions, which is especially helpful during lectures when professors are asking for feedback. At the same time, you can use the “raise hand” feature to ask a question without interrupting the speaker. Use these to make your calls better and voice your needs. 

End the meeting

Just as you close a door when you leave a room, you must remember to sign out or “leave the meeting” when it has concluded. If it was an interview with an employer, remember to thank them for their time. It is important to keep your regular manners when it comes to goodbyes over video. 

Overall, Zoom etiquette is extremely valuable for everyone during this online transition. Whether it is a lecture or interview, it is important to present yourself well, just as you would in person. Happy Zooming! 

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Cal State Fullerton
College of Business and Economics
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