resources

Campus IT Helpdesk

The IT Helpdesk provides 24/7 Level 1 technical support to students for campus related technologies such as:

  • Titan Online
  • Campus Portal
  • Titanium
  • Campus Email

There are many ways you can get help from the Campus IT Helpdesk:

Faculty and Staff

  • Phone: (657)278-7777
  • Email: [email protected]
  • Walk-ins: Academic Technology Center (ATC), PLS-237, x4050

Students

  • Phone: (657)278-8888
  • Live Chat: Through the Portal, look for the "Online IT Help" button
  • Email: [email protected]
  • SMS: (657)248-5101
  • Walk-ins: First Floor of Library at Student Genius Corner

 

Student Technology Services (STS)

The Division of Information Technology offers a wide variety of services and offerings. For a complete list of available services, please visit http://sts.fullerton.edu

Software & Services for Staff/Faculty

The Campus offers a wide variety of software for Staff and Faculty purchase. To put in a request for software purchase please visit the following website for the complete list.

Software for Students

The campus offers a wide variety of software for student use. For a complete list of software available to students please visit Student Services.

 

Academic Technology Center (ATC)

Located in PLS-237, the ATC focuses on the development and provision of technology to the faculty. All equipment in the center can be reserved for use by faculty to complete work individually, or in collaboration with FDC coordinators or IT staff.

The ATC provides technology support for:

  • ATI (Accessible Technology Initiative)
  • Technology Training
  • ERTP (Electronic, Retention, Tenure & Promotion) Portfolios
  • Titanium/ LMS Learning Management Systems
  • Technology Questions & Mobile Device Support
  • Data Destruction & Recovery
  • Password Reset
  • VPN (Virtual Private Networks) Setup
  • AV CAbinet Key Checkout
  • Classroom Technology Demo Room

Other IT Services

For a complete list of IT services, please visit following website.

Lost & Found

The Lost & Found for Mihaylo Hall is located in SGMH 1105.

All items are turned in to the Lost & Found and are kept for one month or until there are too many items; whichever comes first. At that time they are all turned over to the Campus Police (ext. 2515). Exceptions are made for TitanCards, which are sent to the Library, and high value items which are sent to the Police immediately.

High Value Items

The Campus Police are immediately notified when wallets, laptops, and other items of high value are turned in.

Please visit the police website for more information.