Mihaylo College students and faculty pose around a table at the Experience Hospitality event in Anaheim, California, in April 2018, which exposed local high school students to careers in the restaurant, hospitality and entertainment industries.

CSUF students and faculty at the Experience Hospitality event. From left to right, Omar Hernandez, Marina Soriano, Monica Nguyen, Assistant Professor of Management Ellen Kim, Ivan Moc, Samia Ghandour, Chloe Cao and Irvin Aguinaga. Student Carmen Batres also attended but is not pictured.

This spring, Mihaylo College students and faculty co-hosted the 11th annual Experience Hospitality Orange County event, which gave 200 high school students from Los Angeles, Orange County and the Inland Empire a behind-the-scenes look at the restaurant, hotel and resort fields.

In April, the California State University Hospitality and Tourism Alliance, encompassing the hospitality programs at several local Cal State universities – including the Mihaylo College program offered by the Center for Entertainment and Hospitality Management – and the California Restaurant Association Foundation hosted high school students, hospitality professionals, and faculty and undergrads from several Southland universities for the Experience Hospitality Orange County event, a day of networking, mentoring and career development.

A number of Mihaylo College students shared their experiences with high schoolers, discussing their decisions to seek careers in hospitality and their university experience. They also accompanied the students on exclusive tours of hospitality venues, including the Anaheim Marriott, California Pizza Kitchen, ESPN Zone, Hilton Anaheim, House of Blues, McCormick & Schmick, Ralph Brennan’s Jazz Kitchen and Sheraton Park Hotel.

Reaching Higher With Hospitality

Ellen Kim, director of the Mihaylo College entertainment and hospitality program and an assistant professor of management, says engaging with the high school students, many of whom are from underprivileged backgrounds, is not only an investment in the industry’s next generation, but also opens doors of opportunity.

“Many of these students didn’t have plans to go to college when they came to this event,” she says. “We provided them with advice on a great career path, as well as how to succeed in college, including advice on juggling school and work, the art of time management, and the importance of applying for scholarships.” Read More

Paul Chappell, peace literacy director of the Nuclear Age Peace Foundation, will be a keynote speaker at the upcoming G3X Conference at Mihaylo College in August 2018. Paul K. Chappell, the peace literacy director of the Nuclear Age Peace Foundation, will be a keynote speaker at the upcoming G3X Conference at Mihaylo College this August. The advocate for peaceful and nonviolent solutions to personal and global challenges shares his ethos and passion.

As a high school student in the 1990s, Paul K. Chappell says he had many behavior problems and anger issues. Two decades later, the multiracial West Point graduate and Iraq War veteran (his father is part white and part black and his mother is Korean) is an advocate for peace and nonviolence in every aspect of society.

Chappell, peace literacy director of the Nuclear Age Peace Foundation, which seeks to inspire and educate peace leaders, says nonviolent and constructive problem-solving approaches need to be an integral part of the educational system.

“Unfortunately, many people don’t take peace seriously. We need to view peace and peace literacy as a skill set in the same way that we view math or engineering,” he says. “This isn’t something that can be learned in 30 seconds. We have to train in it, understand it and recognize the framework and history of how it actually works.” Read More

By Elisha Gupta

The symptoms are clear: You follow hundreds of pet pages on Instagram. You stop every few seconds while you’re walking down the street to confess your love to a stranger’s dog. You meet new friends, and the first thing you ask them is “can I see pictures of your cat?” You’re a pet lover.

As a dog-lover with no dogs, I understand how tough it is. Thankfully, there are some great places and events in Southern California for petless pet-lovers to interact with our fluffier counterparts. These places are tried and true, and they are now my favorite destinations to meet dogs and cats:

Moon Cat Café
You might have heard of cat cafés in other countries and secretly wished that someone would open one in California. Well, cat-lovers of Cal State Fullerton, the day has finally come.

An adorable kitten sits on a wooden floor with sunlight in the background.Moon Cat Café is the world’s first mobile cat café, serving the Los Angeles County and Orange County areas. This café operates out of a renovated truck, bringing cats and coffee to shopping centers and parks. The owner, Janet Pao, drives the café around to various locations in Southern California.  Clearly, this is not your usual coffee shop – it has cats. And wheels.

At this unique café, each event will feature different cats. Pao partners with local rescue shelters to draw customers to interact with cats that are looking for their forever homes. Visitors can meet and play with the adoptable cats, all while enjoying a cup of gourmet coffee and pastries. If you happen to fall in love with one of the cats, you might just be able to take one home – after filling out an adoption application, of course.

How to get there: First, check the calendar on their website for event dates and locations. Then, follow your cat-like instincts (or Google Maps). Read More

Neda Ghafourian poses for a headshot at Mihaylo College, CSUF in 2014Mihaylo alumna Neda Ghafourian ’14 works as a content accountant at Netflix. After graduating from Mihaylo College with a double concentration in accounting and finance, she has spent the past few years working in Los Angeles.

We caught up with Ghafourian and discussed her current role at Netflix, her previous job at PriceWaterhouseCoopers (PwC) and her advice for students hoping to land their dream job.

Does she look familiar? Back in her college days, Ghafourian was heavily involved in the Mihaylo community and was a friendly face around the building. She was a Business Honors student, an executive board member of the Business Inter-Club Council and a staff member at the Mihaylo Tutoring Center.

Post-Grad: Working at PwC

Immediately after graduation, Ghafourian worked as an auditor at the Big Four accounting firm, PwC. She admits that, between learning the nuances of her first job out of college and developing new skills to work with clients, it was intense.

“Once I graduated, it was as if I had just enrolled into a new major called REALITY. Client interactions were a first for me, and there is no class or book that can prepare you for this, so it was an interesting learning curve to overcome. Deadlines were more than just ‘suggestions’ and affected your entire team, not just you,” says Ghafourian.

She is grateful for the time she spent at PwC. “It was challenging, to say the least, but one of the most rewarding experiences I’ve had so far in my adult life,” she says. Then, another opportunity came knocking. Read More

Jan Masaoka, CEO of the California Association of Nonprofits, which has more than 10,000 members in the Golden State philanthropic community. Jan Masaoka, CEO of the California Association of Nonprofits, will be among the keynote speakers at the Mihaylo College Gianneschi Center G3X Conference, which informs and educates professionals in the social profit and social enterprise fields.

Jan Masaoka has been a leader in the California social sector for decades, serving as founder and editor-in-chief of the Blue Avocado e-magazine for philanthropic professionals from 2007 to 2015 and executive director of CompassPoint Nonprofit Services, a social justice-based leadership and strategy practice, from 1993 to 2006. In 2003, Masaoka was named Nonprofit Executive of the Year by the Nonprofit Times and is an eight-time designee as one of the Fifty Most Influential people in the nonprofit sector nationwide.

Today, she leads the California Association of Nonprofits, which educates and advocates for more than 10,000 organizations that seek to make a difference while preparing for tomorrow’s realities.

We asked Masaoka a few questions about her experience in the field, her motivation and how to succeed in philanthropy. Read More

Family business researcher Dennis Jaffe, a speaker at a Mihaylo College Center for Family Business workshop on May 16, 2018.How can a family business thrive for a century or longer? Dennis Jaffe, a consultant on family enterprises, discussed the results of his research and its application with Southern California executives at a May 16 event sponsored by the Center for Family Business.

Of the more than 5.5 million family-owned businesses in the United States and millions more worldwide, only a few will successfully be passed on to fourth and fifth generations. These “generative families,” as consultant Dennis Jaffe refers to them, have invested in their families and enterprises to create versatile and resilient operations that transcend a single leader.

“The 100-year family [business] isn’t a bystander to its wealth,” says Jaffe, who holds a doctorate in sociology from Yale University. “After the first-generation success, 100-year families decided to use their material success to create a second successful entity: a connected family with shared values that is dedicated to making the highest and best use of the special resources and opportunities they’ve been given. They invest in a conscious family, a group of individuals who are personally tied to each other through a legacy and a commitment to becoming stewards for their own and future generations.” Read More

Zoot Velasco, the incoming director of the Gianneschi Center at Mihaylo College, which provides professional development and advising to Southern California organizations. With nearly two decades of leadership in the nonprofit and social enterprise sector, Zoot Velasco, the new director of Mihaylo College’s Gianneschi Center for Nonprofit Research, seeks to expand the college’s outreach to local organizations and provide an on-campus hub for innovation for Southern California public good and social enterprise entities.

When Zoot Velasco looks at American nonprofits, he sees a sector that is struggling, in spite of limitless potential for innovation and impact. Noting that 22.3% of the country’s GDP is in the nonprofit sector, yet only 20% of such organizations have a budget exceeding $1 million, Velasco hopes to lead a transformation in the industry.

“The 20% of successful organizations have figured out what works, while the 80% have not, and what works for the top 20% doesn’t necessarily work for the 80%,” he says.

Velasco says the “nonprofit” label is increasingly obsolete, with changes in tax laws and the growth of socially responsible for-profit models. “Social service is what defines a public benefit,” he says. “In the future, the term nonprofit will cease to be used, as the industry will focus on how to make public good relevant.” Read More

Mihaylo College grad Rachel Herzog '18 sings a humorous rap song at Cal State Fullerton's business college commencement on May 19, 2018. When Mihaylo College grad Rachel Herzog ’18 (entrepreneurship) put her thoughts on her Cal State Fullerton experience into the form of a rap song at commencement on May 19, local media took notice.

“There’s been sleepless nights, failures, stress and strife, but now we have a degree and we’ll be Titans for life,” sang Herzog, a President’s Scholar, to a cheering crowd of graduates, their families and university officials.

KTLA, whose call letters have been synonymous with in-depth local news coverage in the Los Angeles area for generations, featured clips of Herzog’s humorous melody, reaching thousands of viewers.

CSUF President Fram Virjee congratulated Herzog for her tribute to all things Mihaylo and Titan in a May 30 article in The Orange County Register. He even made his own attempt to rewrite his campus address into the rhyming words of a rap song.

Students; recent graduates; alumni of earlier generations; friends and family of Titans; and our network of faculty, staff and partners are sure to find a bit of their own Cal State Fullerton experience in Herzog’s entertaining commencement rap, shown in a brief one-minute video clip below.

Full Text of Rachel Herzog’s Commencement Rap

In just a few minutes, we’ll be alumni,
but before we go, we got to say goodbye.
Most of the time here has truly been bliss,
but there’s a thing or two that I just won’t miss.
Like finding a parking ticket on the windshield after class
and paying a million dollars for a parking pass.
No more Accounting 201 or Econ 315.
No more skinny green scantrons (you know what I mean).
It’s our time, it’s 2018, let’s go achieve our goals and really make that green.
Keep in touch, let’s not lose the friendships that we made.
And don’t let your knowledge of supply and demand fade.
Congratulations, it’s time for celebrations, and the great sensations of graduation.
Shout out to the faculty and staff today,
and all the friends and fam who helped along the way.
There’s been sleepless nights, failures, stress and strife.
But now we have a degree and we’ll be Titans for life!

Marisol Cardenas began her career and earned her undergraduate and graduate degrees at Cal State Fullerton. She now is an assessment professional at Cal Poly Pomona.For Marisol Cardenas ’09, ’14, a career in higher education started in a temporary job at Mihaylo College while a transfer student studying marketing. After serving as the college’s assessment coordinator for four years, she is now advancing in her career at Cal Poly Pomona, where she is serving as educational learning and assessment specialist for the Division of Student Affairs. Cardenas discusses her story and how working students can maximize their time at CSUF.

When Marisol Cardenas arrived at Mihaylo College in 2007, she was the mother of a nine-month-old child and commuted daily more than 80 miles round-trip. Over the next two years, she worked full-time on campus while maintaining a full-time course schedule. After earning her undergraduate degree, she pursued an M.S. in higher education from Cal State Fullerton, graduating in 2014.

More than a decade later, what began as a temporary job has blossomed into a career in higher education. Cardenas has helped incoming transfer students acclimate to university life in BUAD 300 – Professional and Career Development, and as assessment coordinator, she has worked to ensure that the college best educates its diverse student body.

As she starts a new assessment role at Cal Poly Pomona, she shares her advice for maximizing your career while still in college.

Advice for Working Students

Cardenas says her experience makes her empathetic to the challenges that many of today’s students face and hopes to devote her career to helping them succeed. “Many students in the Cal State system work full-time or at least 20 hours or more each week. It isn’t easy for many of them to balance their responsibilities,” she says. “There are a lot of sacrifices, but it is important to have a goal in mind, because that serves as a great motivator.”

While many working students may not see their current job as relating to their future, Cardenas says identifying transferable skills from entry-level or non-career positions can help students and graduates best develop their résumés. “In any job, you gain time management skills, oral communication and problem-solving abilities,” says Cardenas. “By balancing this experience with the resources available in school and having a goal in mind, students can best prepare for their futures.”

Starting Your Career at Cal State Fullerton

From student-assistant employment and non-student staff positions to on-campus customer service roles at Titan Shops and food establishments, there are a number of job opportunities available to Titans. Cardenas notes such roles can give students a jumpstart in their career while helping them prioritize their academics.

“Working at CSUF provides the flexibility of being on campus, making it possible to be more connected with the institution and its faculty and staff,” says Cardenas. “The college and university offer programs and structures for great support. All that I have achieved has been through the support of others. Additionally, on-campus supervisors are usually very supportive of your academic needs and goals.”

For more on job and career opportunities at Cal State Fullerton, visit the regularly updated Career Opportunities at CSUF page.

two job seekers submit job applications via a laptop computerAre you getting job-blocked by a robot?

When you have the right skills, relevant work experience, and a strong educational background, there is no reason you shouldn’t get the interview. Unfortunately, many qualified candidates never hear back about jobs that they are qualified for, and this is often because their résumés were automatically filtered out before even getting in front of human eyes. Learn about what “applicant tracking systems” are, and how you can optimize your résumé to avoid getting filtered out.

When it comes to the job search, there’s a generally accepted process: Look up a company you want to work for. Research that company. Find an open position that you qualify for. Fill out the application. Upload your résumé. And lastly, hope and pray that the hiring managers see it.

These days, the thing that’s standing between you and your dream company is called an applicant tracking system. And “hoping and praying” isn’t enough to get your résumé past it.

The Guardian at the Gate: Applicant Tracking Systems

An applicant tracking system (ATS) doesn’t actually “track” applications, as the name would imply. This type of software is a tool that many larger companies use to simplify and automate parts of the hiring process. It’s also a way for companies, even small to midsize businesses, to improve their online candidate experience. About 75% of companies use an ATS for their hiring process. Read More