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   College of Business and Economics   

 California State University, Fullerton
Voice Recognition Guides and Articles

Image VoiceXML Solution from VoiceGenie and Intel Delivers Open, Standards-Based Voice Services Platform
VoiceGenie, Intel, and ScanSoft have teamed up to produce a VoiceXML solution that provides telecommunications service providers and enterprises with a flexible framework for improving customer service and contact center operations while reducing the associated expenses.

Image Understanding Voice Recognition Biometrics
Voice Recognition is a technology which allows a user to use his/her voice as an input device. Find out more about how voice recognition works.

Image Voice Verification in Telephone Banking
Technology now exists which enables individuals to be reliably, rapidly and cost-effectively verified on the basis of the physical characteristics of their voice.

Image Speaker Verification in Today's Marketplace
This white paper (PDF file) from the Ottawa Telephony Group takes a very logical look at the considerations of implementing a biometrics system, focussing on voice recognition.

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